NH
Nerice H

1 reviews | Active since May 2013

23 Oct 2015, 14:33

Sort out my damn account

September invoice - Partial charges - MTN Data R92.11 (period ***)<br> September Invoice - Partial charges - MTN Data R92.11 (period ***)<br> <br> why are you double billing me??? what the ****?? <br> <br> BUT YET YOU CHARGED THE SAME DAMN DATE AND AMOUNT IN AUG AS WELL, so you double charged me for the month of Aug to Sep<br> August invoice Partial charges - MTN Data R92.11 (period ***)<br> <br> I called in, got a *** and i call again now to be told they don't know someone closed the task.<br> I called in 8/10/2015 to have them remove sdrive!! i never asked for ****ing SDRIVE. your **** agent **********ly added it to my damn account and i told him NO I DO NOT WANT IT THANK YOU.. <br> remove SDRIVE and credit the amount to my account.. I don't care of its a R2.. CREDIT IT!!!<br> <br> Please credit the amount of R92.11 to my account as well!!! I never bought data.. i did however phone in to advise that my package includes 500mb.. and you only loaded 250mb.. i told them to sort it out and load my 250mb!! BUT i never bought data during that time!!!<br> <br> CREDIT IT!!!!!!

0
Replies (1)
Autopage
Autopage's reply27 Oct 2015, 12:35
Official
Hello Nheybrugh,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage