1 reviews | Active since Oct 2012
Sorry...no phone to upgrade you to
I upgraded both my cellphone contracts with Autopage at the beginning of January to IPhone 6 contracts. I was told when upgrading that the IPhone 6's could take 2 to 3 weeks to deliver. After more than a month of hearing nothing I decided to cancel one of these contracts with Autopage (mine) and will wait for my wife's contract phone. The bad thing is they don't even let me know of the delay and they cannot even tell me when they will be receiving stock. When I cancelled one of the contracts this week and spoke to a consultant about it she said they did sms clients and she was surprised that I hadn't received an sms. The other consultant joked about it with me when I said they would lose many clients because of this and said it could even take 6 months for these phones to arrive. Come on Autopage!!! You can do better than this. Seems like you are chasing me as a client away and it doesn't even seem to bother you.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
