Soft locked due to not paying on the 15th...

Hi,<br> <br> I was recently migrated to Altech Autopage from Nashua Mobile. I've been with them for 3 months and today (25th of March) they decide to soft lock my phone. I use this phone for business purposes... <br> <br> I then called them to find out why I am unable to call out and they inform me that I haven't paid my bill on the 15th of March. Firstly, I've never heard of anyone asking for a bill to be paid in the middle of the month. Secondly, they never informed me about the pay date in any communication I received from them, not even my online account states this. <br> <br> Lastly, whoever I spoke to was polite enough to drop the phone while I was asking her if this was fair? I pay each of my accounts on the 1st of each month. Why does Altech autopage need to be different? Why can't they just make a simple adjustment to softlock my phone on the 2nd if they don't receive payment. <br> <br> Regards, <br> <br> Quintin