Since Upgrade on 5th Aug - No phone Delivery

Good day<br> <br> To whom it may concern<br> <br> I have upgraded on the 5th August via AutoPage consultant via phone. I instructed the consultant that I wanted to upgrade with a iPhone 6 Plus 64Gig Silver, but to my disappointment, I was delivered the iphone 6 Plus 16Gig via Courier IT. The Courier company collected the unopened package on Thursday 13th Aug. <br> <br> I only received the package iPhone 6 Plus 128Gig Silver Order no. *** on the 27th August, but to my DISAPPOINTMENT the iPone was a complete DUDD! (faulty - did not start up at all, even after a full charge?)<br> <br> The iPhone was sent back via Courier IT on the same day 27th August back to Autopage Cellular. I have been in contact since the 27th August until the 7th September trying to get the status update on the package sent back to Autopage. The Courier IT Waybill no. supp**** on the return sheet is ***7 and Courier IT could not give me an answer as to what the status was on that package. I'm being billed. <br> <br> Since then, I am still awaiting for my iphone replacement and after numerous phone calls and emails and Autopage website mails, NO FEEDBACK !!!!! Autopage YOU ARE PATHETIC!!! AT LEAST CALL ME! OR RATHER COURIER MY iPhone