MW
Marieke W

1 reviews | Active since Aug 2015

04 Aug 2015, 16:18

SIM/Number port done without knowledge or request

Previously had an Autopage contract via Vodacom. Switched to prepaid in August 2014. On 31 July 2015 I received sms that a \port request was ready to be activated". I never put on such request. Neither Vodacom nor Autopage on Friday. Neither could find any evidence of a port request. Autopage advised me to ignore the sms. This morning my phone displayed a SMS that \""the SIM card has vailed\"". When I phoned this number from another cell phone"

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Replies (1)
Autopage
Autopage's reply22 Aug 2015, 10:44
Official
Hello eki$m0#ri&,

Thank you for your post.

Apologies for the delayed response and inconvenience experienced, kindly note that we do not have access to your number because you are with Altech Autopage as a service provider, we have escalated for assistance with your query.

Best regards
Mantoa
REQ:***

Best regards,