Shocking service cant port cellphone number!!!

I have never experienced such bad service and incompetence in my life. I have been out of contract for over 6 months. I am on a month to month with auto-page cellular and have been trying to port to cell c direct. The port gets rejected every single time, and the call center and port department says its not porting because cell c direct are using incorrect information. This is impossible as auto-page confirmed the details with cell c and myself numerous times. No one reverts to you from auto-page, I am paying a ridiculous contract amount every month even though I am out of contract and my data was dropped to 150mb from 1000mb pm (after I came out of contract) and my contract monthly amount stayed the same.Furthermore I said convert my number to a pre paid in the meanwhile, and they said 90 days waiting period. Its as if auto page tactic is to make it impossible for customers to leave while charging you contract amounts into perpetuity, even though you are no-longer contractually bound and wish to leave them as a customer and simply port your number. Surely this treatment immoral and quite frankly not legal.