HU
Heather U

1 reviews | Active since May 2014

09 Mar 2015, 15:01

SHOCKING SERVICE AND COMPLETE LACK OF INTEREST

In Jan we went to Auto Page in 3 Rivers,Vrn. We had already bought the phone we just needed a sim card/ data package. We explained that we needed a large data bundle for Skype training to Rudie<br> He offered us a package of 10gb of data for R1499 p/m which was too much. He then offered us a reduced package including 5gb of data for R699p/m. I asked specifically if this would be all we were billed monthly..<br> He printed off the contract and we signed it. We did not read through it as we were under time constraints.Towards the end of January we received an sms advising that 66% of our \credit limit"of R5386.84 had been used. Then the fun and games started. We have reported this via Autopage portal x3"

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Replies (1)
Autopage
Autopage's reply10 Mar 2015, 07:12
Official
Hello HeatherHome,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage