Shocking Service

I've been battling for quite some time now, to get the correct and complete package loaded on my phone.<br> Upgraded early December.<br> First, the data bundle was loaded incorrectly,<br> Eventually this was rectified.<br> Then the Airtime wasn't loaded correctly.<br> This too was eventually corrected.<br> Above are correct and lo and behold now I have no sms's on my bundle. (Should have 50/month)<br> <br> I've emailed - and sent 4 reminders (no automated reply, so am assuming emails are going through.) I've tried calling the number, but that just rings and rings.<br> <br> ALL IN VAIN --- and not to mention frustrating beyond believe.<br> <br> What has happened to good old 'Customer Service' and being passionate about one's job???<br> <br>