shocking service

Good Afternoon. I am at my wits end regarding the shocking service I have received from Altech!<br> I cancelled my upgrade, reference number 755037 AND I cancelled my account(due to bad service) reference number ***.<br> Today I get an emailed statement for an amount of R443.40! This is MORE than the previous R246.01 that I used to pay. When I phoned customer services, they advised me that they can see my contract was cancelled on the system, but the debit order off my account was not cancelled.You then had the nerve to tell me that I must go to the bank,cancel the debit order for R443 and only pay the amount that I owe....I have cancelled my account! How can I owe anything on account that I have cancelled? I am absolutely fed up with Altech Autopage! Please get back to me urgently regarding this. I am NOT going to pay for your poor service any longer. I will cancel the debit order completely (which should have been done in the first place)!!<br>