AL
Annie L

1 reviews | Active since Nov 2013

01 May 2015, 10:31

SHOCKING SERVICE

My complaint dated 22 April 2015 refers. I am stil waiting on Marco to get back to me regarding ALL my queries on my various contracts. I refuse to wait longer than a day for a response. It is disgraceful that Autopage cannot reconcile their payments and I have to do it for them. It is disgraceful that my data contract, for which I have not yet been billed, has been suspended and nobody on the call centre number can assist me as this contract is now with credit control. I DO NOT WANT A PHONE CALL FROM MARCO, I want written correspondence. He has my email address, he has all my queries in writing. I want them sorted out immediately. He cannot help me - as this one deals with this, that deals with that etc etc and it is neverending. I will go to the papers with this shocking service.

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Replies (1)
Autopage
Autopage's reply04 May 2015, 10:13
Official
Hello kiminoosh02,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,