1 reviews | Active since Aug 2015
SHOCKING AND INCONSIDERATE NON SERVICE
After numerous phone calls, emails, more phone calls and requests to have my late father's cell phone contract cancelled, first attempt was 1 week after he passed in November 2014, I have now been pushed to take this matter further and will report this here as I have just received a most heart breaking phone call from a call centre, regarding an 'amazing new phone' which could be provided on my late dad's contract.<br> How many copies of death certificates must I supply to Altech Autopage for them to get it into their system that this number needs to be cancelled? How many more months must I fight/beg/plead for them to stop deducting his contract payments of the combined account? And how many more times must I explain that my father has passed away - do they realise how incredibly inconsiderate and cruel this is - do they seriously think i need to be reminded of my dad's passing more than I've had to be reminded already and then follow this up with a call about some super sonic phone so suitable for dad??<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
