DH
Dionne H

1 reviews | Active since Sept 2010

01 Jul 2015, 09:44

SHARKS AND MONEY *****ERS

Am really not happy with Altech autopage, this is a re-occurring problem with them, you take out a contract you asked to be capped, in over 3 years I have not had one problem with them but since this year I'm just getting billed for amounts of over R1000.00 this month they take R2 400.00 off my account, so I phone the call centre again (idiots) to which they tell me I can't be capped, it cant be done, BS!!! so I ask for my itemized billing. First he tells me he needs to speak to MR Dionne I said there is no MR there only MRS he said I need MR - what don't you understand idiot there is no MR I am MRS , anyhow then proceeds to tell me I will be charged R22.50 PER PAGE, PER PAGE to get my own bill to verify that you people aren't ripping me off!! WHAT A JOKE!! Don't worry I am going to ICASA , the CPA and MTN and am going to reclaim my money back you people have ****** from me and then cancel my debit order so you can't just take money off when you feel fit to do so!! I have never in my life..people don't use Autopage they are *******!!

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Replies (1)
Autopage
Autopage's reply01 Jul 2015, 15:41
Official
Hello DionneNel,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage