Settled account and still being charged

Hi Good day<br> <br> I am very disappointed with the service I have received from Autopage, I have settled one of 2 accounts I have with them over 2 weeks ago and today I receive my bill saying I will still be charged for this settled contract at the end of this month. I do not understand why if I have paid a settlement amount I am still being charged for something that has been paid off. I have called constantly to find out what is happening and every time I call to query I either get sent to another department or cut off. No-one can give me a straight answer. This is unacceptable as I am still a paying customer. This morning I was told this specific number is not in use, but I still have to pay. It took them a week and constant phonecalls to settle the account after I made payment and now I am still having hassles sorting this out. Clearly customer service is unimportant to Autopage and now that they have got their money they do not want to sort out this situation, in fact they expect more money.