Services suspended while continued payment

We have 7 contracts with Altech Autopage first and foremost which should state our credibility in terms of payment ability and record. Our troubles began after having app**** for three new contracts in 2014. In the month of August 2014, we were billed for the amount of R 3410.70 for data whereas we stipulated when we app**** for these new contract that a limit should be placed on each of these.We spoke to a store consultant and were told a limit had not been on the contracts and that we will just have to pay which we accepted, I took the sim cards from my children so as not to have this problem repeated. The following we were yet again billed for R 5552.18. We have spoken to so many consultants since then and our services have been suspended.<br> From August 2014 to December 2014 we paid R10161.57. We have not received monthly statement for all our contracts therefore we cannot keep up nor see a change after having made all these payments. We are still billed every month yet we cannot use our contracts. We have recently been told that our account has been filed with the legal department.