Service - upgrade of contract

I have contacted Autopage on 23 December 2015 and gave up middle February 2015 due to their lack of response and service - via e-mail and on FB.<br> <br> I upgraded my contract from a BB to Samsung.<br> <br> Here's my original message:<br> <br> Ek was Woensdag 17 Des 2014 by Kimberley tak vir my upgrade. Sylvia het my gehelp en ek het haar meegedeel dat ek later als sal finaliseer, want ek benodig nog my BB. Ek was Vrydag 19 Des 2014 weer daar en Danielle het my gehelp. Duidelik is sy ***********, want niks was reg nie. In 2 dae, is ek deur R280 airtime, want sy't nie my data aanges***el nie! Als was dus afgetrek van my airtime. Sy skuld my R280 vir haar onkunde. As ek dit opgebruik het vir oproepe of sms'e, dan was daar geen probleem, maar sy het nie haar werk volledig gedoen nie. Ek verwag my R280 terug voor einde van besigheidsdag.)<br> <br> <br> Thus, when I went online, I used airtime instead of my data and she never switched off the GRPS of BB! Sylvia had to do it for me and she also never came back to me, because I told her that I want to be reimbursed for their mistake. Really, really bad service from Autopage!