Service complaint Logged 09/11/2015

Original query was logged on the 9th of November via call to the client service center and online.<br> The query was logged for extra charges on the account as well as not receiving the data for the month of November.<br> Follow ups were done on:<br> 16/11, 23/11,30/11, as well as 2,3,7,14,21 and 28th of December.<br> I still await feedback and the correction of the account error.<br> I have not received any feedback form Altech Autopage in this regard from any of the 3 consultants and 2 managers in the email communication sent as per the above dates.<br> Still awaiting the call from the manager to date.<br> There is also no answer at the call center or you hold the line for 10 minutes and the phone line cuts.<br> This is truly unacceptable.