Service & Attitude are Very Bad / Very Poor

I paid R6000 to much in my Account on 10/12/2015. I immediately phone them. They give me an email address that I must send the proof of payment that bounce back every time I send the Proof. I phone them again and they told me that they can pickup the payments and will launch a request. It will take up to 72 Hours.<br> <br> Its now Friday 18/12/2015 after 6 and more phone calls, after promises thay it will take up to 24 Hours still no money in my bank account.. Every time I phone thy launch a request, Altech Autopage don't want to give me a persons name, number or email address that I can contact him or her directly. This morning they told me the person that must sign the proof or give the OK is not there and is on leave.<br> <br> Its really Bad service from Autopage. They are very quick to suspend the account when you pay late but if you pay to much they don't mind or care to give back that belong to you. Who can I cal or what can I do to get some one that understand Afrikaans and can help me with my problem. I ask them to phone me back and no one did. I also hold on the telephone for more than an hour to speak to some on e at account. <br> <br> <br> Service is Bad and very Poor. No client support.