**** tactics and terrible service Releasing Number

This is the sequence of events:<br> <br> 1) Contract with Altech Autopage expires.<br> 2) Tried to get Altech Autopage to port my number to Vodacom, told that Vodacom needs to initiate it.<br> 3) Vodacom says that they cannot port a number that is in a post-paid account - needs to be pre-paid.<br> 4) Call Autopage and discuss with them. Agree that to speed things we can convert number to pre-paid and I can port from there.<br> 5) Number is converted to pre-paid and I request Vodacom to try agin with the port. Fails due to Autopage not having released the number.<br> 6) Phone Autopage and am told that SINCE I CONVERTED TO A PRE-PAID NUMBER I NEED TO WAIT 3 MONTHS BEFORE THEY WILL RELEASE IT (obviously this was never mentioned before).<br> 7) They can offer me no other advise or assistance. Nobody senior is available to talk to me and apparently escalating it would not help either... hence this report. <br> <br> This was all done through wasted much time of being put on hold for 30 mins at a time, being hung up on, cut-off, etc... An unimaginably frustrating experience that I would not wish on anyone.<br> <br> DO NOT USE THIS COMPANY IF YOU VALUE HONESTY AND CUSTOMER SERVICE IN YOUR PROVIDER.<br> <br>