nK
natasha K

1 reviews | Active since Nov 2012

13 Feb 2015, 15:34

Rude and Messed up Nashua Transfer

its looks like you lot completely messed up all the Nashua accounts from whats happening on Hello Peter. I cant say I feel excited, as I am ALSO experiencing your error.<br> <br> I went to your Clearwater store in December to query your crazy charges, needless to say I was assisted. <br> <br> I called your call centre numerous times over Jan to Feb - and its still not resolved.<br> <br> Your agents are rude with no sense of customer service or common sense. its pathetic for a big company like yours.<br> <br> My reference is 566164 & 578392 - its not resolved!!! why is that???<br> <br> Are you guys on drugs<br> <br> My contract is always R519 now its R1288 - and your people cant fix it. You didn't give my 1 gig of data since you took this contract over, you charge me for data and a BB9720 when I have a SAMSUNG.<br> <br> then your agents are escalating things that never happens. ITS THE 13th February my original contact was in DECEMBER - FIX YOUR DAMN BILLING<br> <br> I hope you like my rudeness - its MILD in comparison TO YOUR STAFF

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Replies (1)
Autopage
Autopage's reply16 Feb 2015, 07:27
Official
Hello Tash0506,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards