******* service, slow delivery,arrogant employees

I pre-ordered my iPhone 6 at the end of October 2014 and every week since we have been told that the phone will be in store \the following week"we are now at the end of January 2015 and we got told yet again \"" within the next week it will be in our store.\"" We contacted head office who then failed to get back to us on this issue and were arrogant. When asking employees they were arrogant and had a bad attitude toward complaining customers. We feel that they do not care and don't want our support. They keep telling us that there is a shortage in the country but in the mean time the customer in the cubicle next to you is being issued with the exact phone you are waiting for. This is ******* and unacceptable service. This terrible service comes to me despite my loyalty as a customer to them since cell phones entered South Africa. """