MM
Mashudu M

1 reviews | Active since Nov 2013

26 Mar 2015, 08:09

******* CLIENT SERVICE

1. Blacklisted - I made a complaint in Hello Peter about being wrongfully black listed. Poppy Miller was dealing with the issue, instead of solving the problem the responses I kept geeting on email was Experian blaming AutoPage and Autopage blamming Experian. While this blame game continues, I have not received any feedback on whether my name was removed and the bank says my name is still listed and refuse to help me. This is my last try to address this ******* of a service through Hello Peter after which I will seek legal help or go through the Credit Ombudsman<br> <br> 2. Charged for the My Account Service I never requested.<br> I never app**** for this my account service, I have requested that it be removed, I have lodged a complaint in Hello Peter before, yet NO ONE EVER ADDRESSED IT. And I keep receiving the bill with it included. THIS IS NONSENSE.<br> 3. Contact details<br> I have requested that the contact details of a *** person be removed from my account, yet when I speak to a consultant they still ask me to confirm the email address which is not mine and belong to the *** account holder.<br> If you are reading this and are considering opening an account with AUtoPage, U R LUCKY<br>

0
Replies (1)
Autopage
Autopage's reply26 Mar 2015, 12:44
Official
Hello MbedziM,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,