HV
Herman V
1 reviews | Active since Aug 2013
11 Feb 2015, 15:03
Roaming Deposit Refund
I have closed my account and requested that my roaming deposit be refunded to me. <br> <br> Initially everything went smoothly and on 23 January I received an SMS stating that my refund will be in my bank account within 3 days.<br> <br> I have not received the refund.<br> <br> When I phoned on 5 February I was told that the money was credited to my Autopage account but that no refund has been requested. I asked that the request be made but have not had any further feedback and the money is not in my account.<br> <br> What do I have to do to get my money?<br>
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Autopage's replyOfficial
12 Feb 2015, 10:20Hello hvictor,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
Autopage's reply12 Feb 2015, 10:20
Official
Hello hvictor,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,