1 reviews | Active since Nov 2010
ROAMING CHARGES ON INTERNET WHILST IN SA
I was charged ROAMING FEES and sending two SMS's whilst I had not left the country. I acknowledge that I had gone over my 2GB of data for two months, I do not understand why I was charged ROAMING FEES.<br> <br> I queried with Autopage and was promised a response within 7 working days. I received no communication from them and I then phoned again. They advised that the charges were in fact correct. I requested a breakdown which I am still waiting for.<br> <br> I received a call from them requesting whether I would like to upgrade!!! I asked when I will receive communication regarding my query but they had no reply for me. Then I received another call regarding an upgrade and I told them that they have the cheek to phone me twice regarding an upgrade but do not have the courtesy to advice me regarding my enquiry. The second person that called me, promised me a call back.<br> <br> I am still awaiting a reply.<br> <br> <br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
