*********** clients!!!!
I had used the online self service to add a data bundle to my contract, as I know how much data I use and because of the high cost of data. When I get my account a month later, the bundle was not added, and I am being charged for data used. I again used the online service to add a data package, and after 5 attempts, it was successful. Today I check my services, and again there is no data bundle. Autopage deliberately *********** clients by removing data bundles and then charging clients for data used. Thapo had assured me that the data bundle was added, but it was not., and that there would be a credit on the data charge. No reply from their accounts department, and when you phone in, staff just pass the buck. Well done autopage, it is clear from how you ******* your clients that the public should stay far away from you. Absolute *******, and cheating clients out of their hard earned cash!!!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
