nF
nathan F

1 reviews | Active since Jun 2015

02 Jul 2015, 17:49

********** again....

Last month money was drawn from my bank act due to calls made on my hardlocked sim ( nr disconnected) took a while for Autopage to refund the money. Though it was added to my ph act. And not my bank act. Please rectify and put the money back where it came from.... this month i was hit with another R1410.48.... and guess what???? You can apparently still make calls with a sim card thats still in packaging( paid R110 for a sim swap) and its hard locked. Log a call with their customer service and it gets closed automattically without informing the client. Heres my new ref call ref nr: 750498 done at your Kimberley branch. Please sort this mess out and pay my money back into my bank act. That is the money deducted in May and June 2015.

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Replies (1)
Autopage
Autopage's reply06 Jul 2015, 15:45
Official
Hello tontiepom,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage