RIDICULOUSLY POOR SERVICE

I have lost count of the number of times I have contacted Altech Autopage Customer Services in the last month. To date nothing has been resolved.<br> I required a data bundle to be added to my contract in October 2014. I have received confirmation from Autopage that it has been done. Needless to say, it never reflected on my account and I have been billed at nearly R2 / Meg for usage since then, resulting in an excessively high account.<br> I have been told last week that I would receive an sms with the amount I would be credited for. Today I have been told by Kyle Botha that none of this is reflecting on their system. He would lodge my query, which would take another 7 to 14 working days!!! I refused to accept this asking to be transferred to a senior staff member, capable of taking a decision. He then transferred me to his credit controller, who immediately transferred me to customer care without allowing me a full explanation - how rude! Needless to say, I got no further.<br> Autopage is very quick to market and sell products, but their after sales service sucks!