Ridiculous service

On the 15th of December my contract line 2as suspended for no apparent reason as payment was done and everything was in order. 17th of December last called the Autopage call centre to check what was happening and spoke to Palesa who was very helpful and logged a call ref number 973802 and advised that it would take 2-24hours for the line to be opened. In the afternoon decided to call again and spoke to Clementine who again said she had escalated the matter. Called again and spoke to Karen who said that the line had been blocked because l had made international calls and Vodacom had blocked the number. Is a person no longer allowed to make international calls find that ridiculous. Today my line has not been opened and no one from Autopage has bothered to advise what is really going on. If you ask for the supervisor they do not even want to transfer through to the supervisor and yet l am paying for this service. Maybe this is because they are closing shop hence they do not care about taking care of the customer. l am really appalled by this kind of service.