JG
Jennifer G
1 reviews | Active since Jul 2013
23 Jul 2015, 08:52
Ridiculous Data Charge with NO notification
My Vodacom Telephone number is ***. I requested from them: 1 gig Data a month, with top up for further use, and if it ever for whatever reason goes over even though Ive put a cap on it, they must notify me. I got a data bill last month for the amount of R 4246.98 ex VAT. I am so cross about this, because my phone NEVER stopped working, they OBVIOUSLY never set my cap despite numerous requests, and I NEVER got a message to say Ive gone over my usage. Altech has really stuffed up with this, and I REFUSE to pay this for their own stupidity. Please help me sort this out, as I CANNOT afford this. Their invoice number is: ***
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Replies (1)Autopage's replyOfficial
24 Jul 2015, 14:43Hello JenniferGobel,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply24 Jul 2015, 14:43
Official
Hello JenniferGobel,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
