Ridiculous bill, no feedback

I have logged several complaints with Autopage regarding the ridiculous billing on my account. I have phoned in three times looking for feedback and still awaiting the \alleged"email that was apparently sent to me yesterday. With a newborn in the house i cannot and will not accept these ridiculous charges. I cannot believe that one must beg for complaint feedback. I am now incurring extra expenses as i am placed on hold for long times and then the line gets dropped. Im busy getting legal advice as this situation is completely ridiculous. Bad bad service from Altech Autopage! Plus the call centre people are rude!oh and the direct number for jason stalls keeps ringing"""