RP
Rina P
1 reviews | Active since Sept 2013
08 Sept 2015, 16:42
Ridiculous bill
Normally, our account is limited to the contract fee, and we seldom exceed the call and data bundles provided in the contract. Last week, our bill was R 0.00 - Yesterday we received a sms indicating the bill is R4600. We went to a Autopage store, and the assistant cancelled all the \subscriptions"on the account - none of which we subscribed to! We were assured that the matter was solved. Today (24 hours later) another R800 were billed - increasing our bill to R5400! <br> <br> We phoned the call center ***) and was told that it is our problem. We are and will remain liable for the account"
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Replies (1)Autopage's replyOfficial
09 Sept 2015, 12:00Hello Rina.Pretorius,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
Autopage's reply09 Sept 2015, 12:00
Official
Hello Rina.Pretorius,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
