1 reviews | Active since Apr 2015
Ridiculous amount of effort to cancel a contract
It is just ridiculous the amount of effort required to just deal with the absolutely bad support of AutoPage. Since December 2014 I tried to cancel my contract for 3 months until I succeeded. This was after I paid the Settlement amount of almost R5000. It just dragged and dragged and dragged.<br> <br> I called over a 100 times. Each time either the line drops or their call center staff keep on redirecting me to another department until the line drops. I even went into the store twice in Somerset Mall to do this cancellation. Where they also had to call their own call center which get their line dropped.<br> <br> After I FINALLY managed to cancel I just thought that I am glad it is all over.<br> <br> Until last month where I got an invoice from them for R2.50. So I though this might have been something small that I actually might owe them, so I paid it. Now this month I get another invoice from the owing them R69.00!!!!<br> <br> I am so over this and will NEVER recommend AutoPage to anyone. I had bad support experience with them in Gauteng when I still stayed there. They are unhelpful, unfriendly and just not pleasant to deal with.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
