1 reviews | Active since Sept 2015
RIDICULOUS AMOUNT BILL - AUTOPAGE CANNOT HELP
My laptop and data contract expired earlier this year and my billing was on a month to month basis. For the duration of my contract and after my billing never exceeded R288.00. However in June I was blown away with a bill for R34 000.00. <br> We have been liaising with the head office for a period in excess of 4 weeks. They requested a whole list of documents in order to retrieve an itemised billing of all sites visited in order to determine whether the billing was correct and to verify use. We were told that we will receive the document within a period of 60 days. After 4 weeks we decided to follow up the process only to be told by a call centre agent called Innocentia that they cannot provide us with an itemised billing nor can they request the information as they wont give us the information.<br> we also make reference to an article in the Post on the August 26th written by Lyse Comins that brings to our <br> attention numerous other people who have experienced the same billing issues during this period. WE WANT AN ITEMISED BILLING!!!!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
