CL
Cicilia L

1 reviews | Active since Nov 2014

26 May 2015, 10:37

Ridiculous

My phone was suspended,customer services informed me my account is in arrears and put me through to accounts, at accounts they say it is a mistake as it is only the currant ballance which is outstanding the service must be restored two days later services was suspended again due to non payment,accounts confirmed no outstanding balance ecept balance due for end of may no arrears, stay on the line for nearly 16 minutes to get service restored. Was informed that additional reconection fees will be added!! Due to their mistake I will be charged reconnection fees worst of all service was restored for 5 minutes and guess what service was suspended again!!d third time in one week my service has been suspended for no reason at all!! This is really the worst of all service I have ever experienced from Altech Autopage!!<br>

0
Replies (1)
Autopage
Autopage's reply26 May 2015, 15:52
Official
Hello ciciliadelange,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,