RESPONSE

I have been waiting for a response for a few days from Autopage h/o, Terry finally called and left a message saying they will revert to me soon. No one has a clue as to what is going on. Laised with head office today and the lady advise it shouldn't be a problem for them to give me a new handset and i must go back to bluff store. Spoke to shubiblall and his response is that h/o didn't response regarding the new exchange. Shocking dealing with 4 consultants and voice recordings are saying something else. Shubiblall advises although his consultants didn't do their duties appropriately we should suffer the consequences of someone else's refurbished device. H/o doesn't want to laise with the store and niether the store. Whiles we as a customer waits for a new handset. Shubiblall stated even with CPA although we had a faulty handset with 3 DAYS we would not have received a new handset but a refurbished one. Autopage has been avoiding us as clients and has been blaming each other for their decision. Its past five day from my last message and we been doing all the calling. Service levels are pathetic with regards to Autopage.