Repeated lack of response

I have called Autopage Cellular a number of times at my own cost (my invoice shows that I am currently billed twice for each call I make to the 0861 call centre) - each time I have to wade through the multiple voice prompts, wasting my airtime before getting to speak to an actual service consultant. <br> <br> Having being told I would get a response within 48 hours and am still waiting 4 days later, and not wanting to spend any more of my airtime on their call system, I instead e-mailed my query to ***page only to get an automated response informing me that the query had been closed. <br> <br> Three attempts at requesting a response via e-mail and three \closed query"e-mails later"