1 reviews | Active since Jan 2015
Repeated incorrect extra debits on my account
I have had an MTN My Choice 100 contract for 9 months which I entered into at an agreed price of R379 per month. I have not paid the amount Autopage quoted one month since the contract commenced. Extras are debited monthly without my requesting them. How this is possible I cannot understand but I have been paying between 50 and 100 percent more each month. I have to spend more than an hour with clueless staff on the phone to correct THEIR billing mistakes each month. This process takes another 6 weeks to appear correctly on my bill so in the interim I am forced to pay their mistaken amount due or have my service terminated. This is unacceptable and I no longer wish to continue with this service. If Autopage cannot fulfill their obligation to bill me correctly for the service I have contracted into I have a good enough reason to end this ridiculous facade. AUTOPAGE CLIENTS CHECK YOUR MONTHLY BILL!!! This is the second complaint I am making against Autopage here
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
