Repair Gone Wrong!

Booked phone in for the replacement of the charging port at your Cape Gate branch. <br> <br> Received the phone back on 18 July 2015. Switched it on and the entire hard drive was wiped clean. <br> <br> I returned to the store that evening where your consultants informed me they cannot understand why the hard drive would be wiped clean with a replacement of a charging port. <br> <br> I returned to the store on the Sunday morning to collect the job.I again asked Ruan why he didn't warn me that the phone would be wiped clean, and again he reiterated he didn't know and that it was not supposed to happen. His colleague also confirmed that. <br> <br> I have lost very important information: <br> - Last 10 months of photos of my children<br> - My timesheet application that contains the details of what I need <br> to bill my clients <br> - All my contacts, personal and business (over 300 people) <br> - All my audio books <br> - All my music <br> - Applications that I used to organise my life and my business <br> <br> I have also now noticed that the contacts I have added since getting my phone back simply disappears. <br> <br> I sent this exact same email to Altech Autopage. Their response:<br> <br> \contact the relevant handset manufacturer"!!!!!! """