SC
Sharlene C

1 reviews | Active since Feb 2014

23 Jun 2015, 10:21

Ref no's 698800 and 698296 - no assistance

Was called by a call centre agent to upgrade - explained I had been retrenched. He arranged a new, cheaper contract to be activated 1 OCTOBER - his words. I had at the time over 200 talk minutes, over 200 sms's and 500 mb data saved that I could use. During the night of 26 May I got a number of messages to say \ your upgrade has successfully been processed"etc. I checked my balance - I think then I had 30 minutes"

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Replies (1)
Autopage
Autopage's reply24 Jun 2015, 16:23
Official
Hello Assignment,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage