FS
FRANS S

1 reviews | Active since Oct 2015

14 Oct 2015, 14:19

RECEIVED AN ACCOUNT FOR R26 000 FOR DATA

August 2015 I received an account from Autopage stating that I owe them R26 000,00 on my data account, which I immediately took up with the branch near me. They went into the account and saw that I still had 1Gb data available and that there is no way that I could run up a data account of that amount while still having 1Gb data available. It is today 13 October 2015 and the problem has not yet been sorted out. Every month Autopage put through a debit order of R26 000,00 and I have to reverse it. This has happened two months in a row. Betsie Bezuidenhout from our Springsgate Branch has been trying to sort this out with Head Office with no results. If this debit order goes through again this month and I reverse it again, they are going to put us on credit bureau but they don't try to resolve the problem. <br> Please help, I am desperate?!!!!<br>

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Replies (1)
Autopage
Autopage's reply15 Oct 2015, 12:35
Official
Hello DATACOMPLAINT,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage