really bad service

I have been dealing with Autopage from the beginning of Jan 2015 after they have debited my account after I have ported away from them (as the have the worst service in the world). You would think after one phone call you could resolve a problem, but after my 6th phone call and dealing with so many people I am not closer to sorting out the issue at hand. I have a reference number and everything, and have asked senior management to contact me but that doesn't seem to mean anything to Autopage, as they still cant come back to you.<br>