R500 Payment after Contract Cancelation

In 2001 I got my first cell phone with a number (Not from Autopage)<br> <br> This number has been my personal number for 14 years. I started a contract at Autopage and after ****py service and my monthly payments increasing without notice, I decided to cancel my contract. <br> <br> First problem - You cannot cancel an contract at the store which is BS! Cancelling you contract is only allowed through the website. So I do this.<br> <br> Second problem - I get notified that my contract will be terminated (Yeah!!) Suddenly my whole SIM gets terminated.<br> <br> Third problem - Call centre informs me that I should have specified that I wanted to keep the number for pre-paid purposes!!<br> <br> If I want the number re-activated I have to now pay R500 which is CRAZY!!<br> <br> The number never belonged to Autopage!!<br> <br> This is clearly a bullying tactic to make more money!!!