R2500 bill, despite a R700 limit

I've been having numerous issues regarding billing, approached Autopage a number of times and eventually sat down with a consultant and put a limit.<br> <br> Autopage has been overcharging for a number of months, with no substantiation. I finally added a billing limit, requesting that my billing not exceed R700 a month. This was actioned and confirmed.<br> <br> Today, I got billed R2500!! No warning, no cutting of my service...nothing! This is almost entrapment, creating the impression that an account limit exists, yet not pausing my service and charging me massive amounts.<br> <br> In addition to this, I have two gigs of free data on my contract.<br> <br> I am frankly tired of this and expect recourse. I've been dealing with Autopage and billing issues for close to 18 months. Appalling!