R20 000 account

I have been a loyal customer for over 14 years with 9 contracts with an average bill of R6 000/month. In Oct 2014 my bill was R10 327.66. I only realised this on 21 Nov 2014 and sent Autopage a mail asking for a breakdown, with no response. My Nov bill was R17 255.09 and my December bill R2671.58 Since 21 Nov 2014 I took my simcard out and have never used it again. I have now been handed over but my complaints are:<br> July 2014 I contacted Autopage Kimberley and asked why from Sept 2013 is Autopage invoicing me double for 5gig. I never heard anything, but Autopage headoffice credited me in Sept 2014 for my double payments. I thought that it was a fault Autopage made for billing me double for 5 gig. In Oct 2014 when my bill was R10 327.66 for out of bundle charges I suspected that maybe I was not invoiced doubled, but was invoiced for 10 gig and not 5. <br> I was never before being credited notified was I paying for 5 of 10gb with an option to decide<br> On my other accounts I receive a high usage alert but never received a alert, otherwise I would have realised my account is high<br> No Vodacom signal in Stilbay was reported, couldn't use sim - why was the account high?<br> I can go on and on.