R1334.47 in stead of R449

19/8/2015 sign contract for Ipad (2Gig + 3Gig midnight data) for R449pm. First bill paid. Bill for Sept 2015 R1334.47. Phoned branch from 8/10 - 2/10, query logged 904264 23/10. Data not loaded on system. Emailed branch 14, 19, 22, 27,28/10 nothing sorted. Phoned CCare 28/10 log query 909157 for data (sorted) and 909167 for detailed itimized billing (date, time, website and data usage - never received).<br> Phoned CCare 9/11, still busy, 11/11 different answers from 3 people, line suspended, query reopened, itimized billing sent to IT on 9/11 and 3 Gig midnight data not on this nr. Line reopened. 20/11 909167 reopened. 23/11 cut off, 25/11 cut off 2 times spoke to 5 people. Query 940765 reopend at 9:01 and closed at 9:13 after they emailed me itimized billings that came with the account, not what I asked for. Account for Oct 2015 also R29.51 charged for extra data. Top Up was supposed to be active on 1/9/2015 but only active on 23/9. How can I use more data on a top up? Please sort the account. Debit order was reversed and I paid only R449, the next one will also be reversed as arranged with accounts until this is sorted out. Query is closed so who will sort it out.