1 reviews | Active since Jul 2014
R 70 092.99 owed after cancelling a contract!!!!
Due to continued pathetic service I cancelled my contract. I started mid 2014 by telling YOUR staff from July/August that I was no longer interested in upgrades, but cancellation and finally got it done on 14 Nov 2014 when my contract expired. I phoned every month from August to confirm that my contract would be cancelled in November. I received confirmation and everything!! And you confirmed all paid in full. I then got switched to MTN PayAsYouGo and have been on PayAsYouGo since December. I know this cause I load airtime and data every second week.<br> <br> This morning, 8 MONTHS later, I receive a call from Kagiso @ New Debt Management. YOU IDIOTS handed me over for owing R 70 099.92. My contract was paid to date and I confirmed that I owed you nothing. And not a call from your creditors department, sommer reguit handed over!<br> <br> Due to your ineptitude you deleted my number the week my father died and blamed me for it because you people couldn't even do a simple account upgrade properly.<br> <br> This, previous and other type of \clerical errors"is exactly the reason WHY I cancelled in the first place! <br> <br> If you black list me"
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
