Product requested not provided & overcharged

-I've been a client for many years, spending between R1,500-R2,000/month on my cellphone bill.<br> -Looking at average incomes in SA, that is statistically a substantial share of wallet<br> -I called in on 23/01/2015 because I wanted more data, however I was told on the recorded line that MTN didn't offer that amount.<br> -I was advised by the consultant to switch to Vodacom and would receive a package that included 4gb of data<br> -the price was around R800-R900 which was also appealing as it was a saving in my monthly cellphone spend<br> -I get an invoice now for R3,910.59 and to my horror I am told upon my enquiry that I only have 1gb of data, hence the higher charges?<br> <br> I don't have the time to deal with incompetence and breaches of advice, all disregarding the regulations stipulated by the FSB and other regulatory authorities. <br> <br> I've asked for the recorded convo to be listened to, and now the manager I believe has simply left early on Friday...Colin Swartz?<br> <br> What if I decide to spend some money on a nice advert for Autopage next to their office park?<br> My wife could maybe mention something on the one of her 4 daily TV shows?<br> <br> #justsaying..<br> <br> Get back to me.