Preventing me from porting...

I am desperately trying to port my number from Autopage to Vodacom directly. I alerted the Northgate branch in December 2014 of my intentions to port my number when i started receiving reminders of my contract being ready to upgrade.<br> <br> My contract officially ends on Wednesday the 18th February 2015, so i went in last month and requested that my number be converted to pre-paid upon date of expiry. I was told that i would receive a notification as soon as my request was processed.<br> <br> I decided to follow-up on this request today since i had not received a notification, but was told that it would only be converted to pre-paid on the 28th of this month.<br> <br> My contract ends on the 18th Feb so i will be forced into extending my contract until the end of the month!<br> <br> This is completed ********* - as a consumer i have the right to port my number upon date of contract expiry and cannot be forced into extending because Autopage decided to log my date of conversion to pre-paid for the end of the month! I clearly requested that it be processed upon date of expiry.