1 reviews | Active since Jan 2011
Porting procedure
I waited for some time to finish my contract. Called to cancel and was told to wait 30 days. After more than 30 days I called again because I was still on contract. The reason for my cancellation was to move directly to Vodacom with the same number. Autopage said once my contract is finished I will go to pre paid and then can move to vodacom. Today I tried to sign a new contract with my existing number but couldn't. Autopage said I have to wait 90 days for the number to be available to port. I spend roughly R2000 per month on my contract now I have to wait on prepaid for another 3 months. This will cost me a fortune. I would never have done this if I was informed correctly. I can't even renew my contract with Autopage. So no matter what, if I want to keep my number I have to wait for the 3 months to pass. Is this all that is possible? Surely not?
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
