Porting from one Network to another

I have now ported the third line from MTN to Vodacom within AutoPage. The firts time it took weeks to get Autopage to do the porting. I have now done it again and warned them that I do not want the same thing to happen. I was promised that it would take 24 WORKING HOURS for the process to be completed. Needless to say AutoPage staff has dropped the ball again. I asked to speak to a manager. I was promised Zahier from Retention's would call me Ref No. A***. Fusi and Tobelo failed to assist. Is it so difficult to get service from AutoPage?Has any manager ever phoned their own company and tried to get assistance.Has anyone ever been able to get hold of a Senior person in AutoPage?I do not think that AutoPage is treating their customers fairly or am I the only ONE that is not getting the service I require?I have been a client when the company was called Radio****r. What must I do to get someone at AutoPage to HELP ME!!!!