1 reviews | Active since Jul 2011
Port out to Vodacom - Issues
I am trying since the 1st of Feb 2016 to port out to Vodacom SP. I went to a Vodacom Shop, they logged on to the MNP system (via Morpheus II), entered my mobile number, Autopage Account number (with the dot) and my ID number correctly onto this port in system, and we keep on getting an error message saying: Service Provider Response: Declined due to invalid MSISDN on DNO. We have tried it 9 times in the last two weeks with the exact same response and no one, absolutely no one at Autopage knows why we are getting this response and Autopage fail to assist me to port to Vodacom SP. I really, really don't want to be your customer any longer so please assist to port me over to Vodacom SP, saying that you have not received a port in request from Vodacom is not helping because I have all the Port ID's and a report showing that Vodacom tried 9 times to port me in, without any success. If you do not receive the request, then where is the responses coming from? When I phone and ask for assistance, and you don't know how to help me, then pick up the phone and phone your friends at Vodacom SP and assist each other to help me! I really, really don't want to be your customer any longer!
